USD
Questions? Please Call 1-403-423-2244

Contact Us


Email Us

You may email us at: info@greenlaserpointerstore.com  Or you may click the link below to send us an email...


Phone Number

(hours below) 1-403-423-2244


Address

Greenlaserpointerstore.ca
PO Box 52
Carmangay, AB
T0L 0N0
Canada


Hours

Monday 10:00am - 5:00PM  MST
Tuesday 10:00am - 5:00PM  MST
Wednesday 10:00am - 5:00PM  MST
Thursday 10:00am - 5:00PM  MST
Friday 10:00am - 5:00PM  MST
Saturday 10:00am - 5:00PM  MST
Sunday Closed
Holidays Closed

Please send all questions by email for a quick, informative answer.
(The hours stated above are for informational purposes)

FAQ (frequenty asked questions)


You may order online using this website to complete the purchase -or- offline by Check or mailing in your payment, see How To Order.

How do I log into my account?

You do not need an account to use the website or add items to your shopping cart. If you wish to pay with a Paypal account during checkout, you'll be required to log into Paypal - please contact Paypal if you cannot log-in.

My checkout page is just a blank screen?

If this happens, please clear/delete your web browsers data. Google Chrome, Mozilla Firefox, Microsoft Edge, Internet Explorer and Opera all have different methods of clearing data - some call it cookies and others cache. Please internet search "How to clear Your Browser data" to find instructions.

What payments do you except?

You may pay with a Paypal account, or you may pay without logging into Paypal and use your credit card (Visa, Master Card, American Express, Discover) directly. You may also pay offline with cashiers check, company check, or personal check - see #2 Ordering Offline.

Do you accept Paypal?

Yes, you may pay by logging into your Paypal account, or you may pay without logging into Paypal and use your credit card (Visa, Master Card, American Express, Discover) directly.

How do I track orders?

Orders are shipped by USA Lettermail and do not come with tracking. Delivery time for all shipping methods should not exceed 12 business days after you have received your Shipping Email Confirmation from us.

How do I know my order completed?

When ordering online, you will receive an email receipt to confirm the transaction within minutes of completing your order. Please check your spam/junk folder to see if it made it into there.

Is shipping really free?

Yes, all orders come with free shipping worldwide.

Is there faster shipping available?

Yes and no. For an extra $35.00 your order can go by Expedited Parcel 4-8 business days and it's not 100% guaranteed as customs could delay orders an extra day or two. Please contact us if you require this shipping method.

Do you ship to my location?

We ship to continental United States and its territories, and most international countries.

Do you ship to PO Boxes?

Yes, we ship to all addresses. If you are at a rural residence, business or simply require a PO Box to get your mail, you can receive our packages.

Can I pick up my order?

We are an online only e-commerce organization. All orders are processed and shipped out of our Canadian warehouse. Thanks for shopping eH.

How long will my order take to ship out?

All orders are usually shipped next business day.

I won't be home for my delivery?

No worries, all shipments are handled by United State Postal Service and your shipments will delivery directly to your your mailbox or local post office for rural.

How do I check my order status?

Payment confirmation, order updates and shipment confirmation (sent at the time of departure) are all automatically sent to the email you provide when completing the checkout process.

Can I change my order?

You may change your order any time before receiving the Shipping Confirmation Email we send when your ordered is shipped. If your order has already shipped you may send it back for an exchange - shipping costs to re-send it back to you may apply.

My order is late, what do I do?

Do you live in a rural address? There have been times where rural addresses take an extra day or two to receive. Did you provide the correct address filling out the order? Another common reason why orders are late is because the suite number is missing or the address is wrong altogether, like an old address.

Can I make an order and send it to someone else?

Yes, during checkout you may encounter an error if using the giftees address. If this occurs, use your own address and email the giftees address after order completion. Please note sending to an address other than yours voids any shipping insurance.

Do you have a fraud policy?

Yes, we use a third party investigation service to follow up with fraudulent orders, forwarding all gathered information to the RCMP.

What currency are the prices in?

All prices are in USD / United States Dollars
Universal Currency Converter Here

Is there any custom or duty fees?

United states customers experience zero duty or custom fees with order under $100. International customers may experience custom or duty fees.

Where can I find additional product information?

Please email us when looking for detailed answers or feel free to phone us if you need an immediate answer.

Do you sell other products than what is listed here?

Yes, there are many different items available through our various websites: OnlineStoreNetwork. You may also email us at any time with a product request.

How can I become a supplier?

We offer a wholesale service for ordering products found on this website. No order is too small or large and you can email us at any time to inquire.

Is shopping on here secure?

Yes, we use a third party check-out service that has a secure SSL 128 bit encryption ordering process. When you add items to your cart they will be added to a separate secure webpage.

After ordering will I keep getting emails?

No, after the Order Follow-up Email you will not receive any further emails.

Is there a smartphone friendly version?

This is rather technical: In order to view the smartphone version of this website, you need to be using a smartphone displaying a screen width of 699 pixels or less, not to be confused with your phones actual resolution. A tablet or laptop should show the regular desktop version. An iPhone 6 for example will show you the mobile version, if no mobile version is displayed then please accept our apologies - there will be a mobile version coming soon.

How to Order

There are multiple ways to pay for your order - #1 online (credit card or Paypal) or #2 offline (money order, cashiers check, company check, personal check).

#1 Ordering Online

You may checkout without having to log into Paypal. Payments on the website can be made by Visa, Mastercard, American Express and Paypal.

checkout screenshot

Once you've completed your order you can submit it through our 100% secured shopping function, created to ensure your peace of mind. Ordering with a credit card gives an extra layer or security that debit or cash can never give.

The security offered though our website and our secure payment transaction system includes the following security features: Address Verification Service (AVS) and Card Security Code (CSC, CVV2) checks, and transaction screening.

Shop Now

#2 Ordering Offline

On the website you can pay by either Credit Card or Paypal. Off the website you may pay by Cashiers Check, Company Check and Personal Check (please email for instructions).

Sales Tax

There is no sales tax for United State or International orders. A sales tax of 5% (GST) is added to all sales made within Canada.

Pricing

All prices are in USD / United States Dollars
Universal Currency Converter Here

Shipping Information



***Products are shipped within one business days after confirmation that your payment has been received

United Statesusa

Shipments sent to the United States are handled by USPS (United States Postal Service). The customer is responsible for US Customs and Border Protection specific tariffs and duties by the government for order over $100. Free shipping on all products! Free shipping on all products! Estimates in time are not guaranteed to do possible custom delays*
Most orders are send by USA Lettermail (6 - 12 business days)

Canadacanada

Free shipping on all products! Domestic shipping is handled by Canada Post Corporation.
Most orders are sent by Lettermail (2 - 7 business days)

International


Greenlaserpointerstore.comships to most foreign countries. Free shipping on all products! Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government. Shipments to be sent Internationally are handled by Canada Post Corporation.
Most orders are send by International Surface Small Packets (4 - 6 weeks)

Wholesale

Thank you for your interest in our wholesale service. GhostStore.ca is able to provide a reliable wholesale solution to gain access to most of our products. No order is too small or large and most of our products can be ordered in the 100's

We offer discount pricing based on the quantity and shipping price of the order; just contact us today for a quote.

- Wholesale discounted Pricings
- No minimum opening orders
- No monthly minimums

Ordering

To place an order, discuss an existing order, or to receive additional information about our products, please contact our Customer Service Department at info@greenlaserpointerstore.com

Payments

Wholesale payments may be made by Cheque, Money Order, Wire Transfer, eTransfer, Credit Card or a Paypal account, depending on the order size. Payment must be pre-paid before we order from the vendor.

Shipping

Our standard is to ship same day or next day when product is in stock and payment has been completed. If we do not have the stock for the quantities you wish to order the lead time before receiving the products from our vendors can be anywhere from one to three weeks. We are not liable for delivery delays due to causes out of our control. Freight is pre-paid and added to the invoice.

Return Policy

Exchanges can be made with defective items within 30 days after receiving your order.

All exchanged merchandise must be in original factory packaging, including all packaging materials, inserts and manuals, and all accessories. We quality check every laser before it gets shipped but in the event a laser is defective on arrive, please contact us for the return address at the below email address.

*All exchanges require your original Greenlaserpointerstore.com receipt.
*Customer is responsible for ensuring shipping address is correct.
*If a refund is necessary we only refund the price of the product, not the shipping costs.


Return Policy is subject to change without notice


Return Address

Greenlaserpointerstore.ca
PO Box 52
Carmangay, AB
T0L 0N0
Canada


Customer Service


If you have any questions regarding your purchase please phone our Customer Service number: 1-403-423-2244
or e-mail us at: info@greenlaserpointerstore.com

Privacy Policy

GreenLaserPointerStore.com is committed to protecting your Privacy.This following privacy policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus other information that identifies you and your purchase

Browsing our web site

Your IP Address.We collect your IP address to measure our web site traffic and to help provide a more customized online shopping experience.

Referral Web Site. When you come to our web site via a link, we collect information regarding the location of the link that referred you.

Navigation on the Web Site. We keep track of pages you visit to help provide you with a more personalized shopping experience.

Your Privacy

Submitting your e-mail address
When you e-mail product information to a friend from our web site GreenLaserPointerStore.com, we collect your e-mail address and the e-mail address of the person to whom you are sending the product information.

Whenever you communicate with us during your visit to our web site we collect your e-mail address and the other information that you provide in order to respond to your communication.

In any of the situations where we do collect your e-mail address related to customer service, orders, and other such correspondence, we will automatically subscribe you to our weekly newsletters. We may occasionally send you promotional or product information.

The personal or account information we collect When making purchases through our web site we collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone.
We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy. If you become our customer, we may send you periodic updates on important information about our company and services.

Third Party access to your information
We do not release any of your personal and account information to a third party except when processing your payments through Paypal. Only authorized GreenLaserPointerStore.com employees have access to payment your personal or account information.

Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE.

This site is owned by GreenLaserPointerStore.com and is operated for your personal use and information. Use of this site is governed by the terms and conditions outlined below and all applicable laws. By accessing and browsing this site, you confirm having read and understood these terms and conditions and accept them without limitation or qualification. GreenLaserPointerStore.com may amend these terms and conditions at any time.

DESCRIPTION OF PRODUCTS & PRICES.

GreenLaserPointerStore.com attempts to be as accurate as possible in describing the products sold on this site but cannot warrant that the descriptions or other content of this site are accurate, complete, reliable, current or error-free. Price and availability information provided on this website is subject to change without notice.

TERM; TERMINATION.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by GreenLaserPointerStore.com without notice at any time for any reason.

INTELLECTUAL PROPERTY.

All material on this site, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned by GreenLaserPointerStore.com or it’s licensees or is provided by a third party. The material on this site is protected in Canada and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. The material may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, without the prior written consent of GreenLaserPointerStore.com.

THIRD-PARTY LINKS.

In an attempt to provide increased value to our visitors, GreenLaserPointerStore.com may choose various third-party websites to link to from its own site. However, even if the third party is affiliated with GreenLaserPointerStore.com and GreenLaserPointerStore.com has no control over these linked sites, all of which have separate privacy and data collection independent of GreenLaserPointerStore.com. GreenLaserPointerStore.com has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk.

ENTIRE AGREEMENT.

These terms and conditions constitute the full and entire understanding and agreement between the parties pertaining to the subject matter and supersede in their entirety any and all written or oral agreements previously existing between the parties with respect to the subject matter.

Copyright © 2009- GreenLaserPointerStore.com Terms Privacy
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